Refund policy

Thanks for shopping at Celixi®. If you are not entirely satisfied with your purchase, we are here to help.

Returns are accepted within 14 days of delivery.

Items must be unused, unopened, and in original packaging.

Refunds are issued to the original payment method after inspection.

Return shipping is free.

Sale items and gift cards are non-returnable.

 

Return Method:

Returns are processed by mail. A return label is included in the package.

Restocking Fee:

No restocking fees apply to returned items.

Refund Processing Time:

Once we receive and inspect the returned item, refunds are processed within 3 business days to the original payment method.